SHIPPING & DELIVERY POLICY
1. Delivery Destinations
We currently offer secure delivery across India. Our international and global shipping services will be unveiled shortly.
2. Atelier Processing Time
Each acquisition is meticulously prepared and dispatched within 1 to 2 business days, strictly following secure payment confirmation and our final authentication protocols.
3. Premium Shipping Services
- Standard Secure Delivery: 5-7 business days
- Priority Expedited Delivery: 2-3 business days (additional transit fees apply)
- White-Glove Courier Service: A bespoke, hand-delivered service available for ultra-luxury acquisitions (custom quotes provided upon request).
4. Shipping Costs
Delivery rates are dynamically calculated at checkout, tailored specifically to the insured value, dimensions, and final destination of your piece.
5. Shipment Tracking
Upon dispatch, you will receive a secure tracking link via email and SMS, allowing you to monitor your acquisition's journey from our atelier to your door.
6. Concierge Assistance
Should you require any assistance with your delivery, please contact our Client Concierge within 24 hours of your anticipated arrival date to ensure prompt resolution.