PERSONAL SHOPPING SERVICE TERMS

1. The Private Client Experience

Fallen Luxury's Private Client service offers an unparalleled, bespoke styling experience. Our dedicated styling team provides highly personalized guidance to help you curate pieces that perfectly align with your distinctive taste, lifestyle, and upcoming occasions.

2. The Concierge Portfolio

Our stylists provide expert assistance with:

• Bespoke sizing and fit consultations
• Complete wardrobe curation and styling direction
• Insights into rare finds and seasonal investments
• Curated gifting for milestones and special occasions
• Priority global logistics coordination
• In-depth provenance and authenticity walk-throughs

3. Securing Your Appointment

• Virtual Consultations: 30-minute private video sessions with a dedicated stylist.
• Atelier Appointments: Private, in-person viewing sessions at our Mumbai authentication atelier (subject to availability).
• Reservations: Appointments can be securely reserved via email or phone while our digital booking portal is finalized.

4. Atelier Hours & Dedicated Response

• Operating Hours: Monday to Saturday, 10:00 AM – 7:00 PM IST.
• Our Commitment: Inquiries received outside of these hours will be prioritized for the next business morning.

5. Contact Your Stylist

To begin your bespoke styling journey, please reach out to our team:

• Email: styling@fallenluxury.com
• Phone: +91 98199 91865
• Online Booking: Portal Launching Soon